Engage. Acquire. Engage. Retain. - Results from Independent Study on Customer Engagement.

KBM Group recently completed a consumer engagement study that focused how consumers view the relationship and level of engagement with their Property & Casualty insurance carrier. The survey asked respondents to rate their satisfaction of the quality of interactions and communications they have with their carrier throughout the customer lifecycle and how these engagements affect the decision to renew their policies.
Webcast sponsor: KBM Group

HVAC LIGHTNING CLAIMS: Don't Underestimate the Problem. Or the Solution.

Individual HVAC claims may not seem significant, but over time those loss costs add up. Fortunately, Donan now offers Lightning Investigation, on-site failure analysis of residential and light commercial HVAC units. Join us for a free webcast to find out more about:

• Fixed-price investigations available in 17 states
• Our full-time, specially trained forensic technicians
• Data-driven projections of loss cost mgmt potential

Webcast sponsor: Donan

Adequately Evaluate & Price Risk Better

The market is hardening and commercial rate increases are leading the industry. Learn how MSB's premium development strategy can help you correctly assess insurance-to-value rates for Commercial Risk.
Webcast sponsor: Marshall & Swift/Boeckh