Insurance Journal TV

Agency Pay – Is It Time for a Change?

bpedroso — Mon, 20 May 2013 15:18:14 +0000

Jason Cass, chair of the Independent Agents & Brokers of America’s Young Agents Committee, and owner of the JDC Insurance Group based in Centralia, Ill., and Brian Appleton, an independent agent based in Des Moines, Iowa, have a story to tell. These two young agents have recently launched a new website and series of podcast interviews to talk about issues important to the independent agency system. They hope to advance the insurance industry and the independent agency channel by doing so.

Both Cass and Appleton took some time to speak with Insurance Journal about a recent topic of discussion on their website www.AgentsInfluence.com. In this interview Cass and Appleton discuss the independent agency channel’s pay structure, why they believe it may be time to make a change, and why the industry’s compensation models may not be appealing to the younger generation.

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Insurance is not a Commodity

mtolk — Mon, 20 May 2013 10:00:07 +0000

Tim Sawyer and Ron Assisie from The Horton Group sat down to discuss how his agency is able to keep their clients personal in a 15 minute or … Read More »

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CDC Expert Discusses Opioid Epidemic

mtolk — Mon, 20 May 2013 10:00:05 +0000

Dr. Leonard J. Paulozzi, a medical epidemiologist with Centers for Disease Control and Prevention, has been studying the impact of opioid overdoses and overuse among America’s populous. He … Read More »

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Your Role as a Risk Manager and the Personal Umbrella Policy

bpedroso — Wed, 15 May 2013 18:26:24 +0000

Mitch Dunford talks with Anderson & Murison President James McCarthy about an agents role as a risk manager and the personal umbrella policy.

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The Good and the Bad: Healthcare Reform and Medical Liability

bpedroso — Wed, 15 May 2013 10:00:05 +0000

The Patient’s Protection and Affordable Care Act (ACA) has very little to do with the medical professional liability market. Even so, the impact of the historical reform measure will generate both good and bad side effects in the medical liability market, says Jim Weider, CEO of the Cooperative of American Physicians. The integration of care in healthcare will afford the insurance industry an opportunity to integrate as well, and that’s a good thing, he says. As for the bad, the future promises an environment where doctors will be asked to do much, much more. That could lead to problems and claims.

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DIMA’s CEO Examines Ireland’s Links to Re/Insurance and Europe

bpedroso — Mon, 13 May 2013 17:26:05 +0000

Sarah Goddard has been the CEO of the Dublin International Insurance & Management Association (DIMA) since 2004. She’s seen the Celtic Tiger decline into a parlous economic condition. In this exclusive interview with the IJ she explains why Ireland is recovering, the essential role played by its re/insurance industry and the links with the EU strengthened by the financial crisis.

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Changes in Underwriting Medical Professional Liability

bpedroso — Mon, 13 May 2013 10:00:33 +0000

The United States is undergoing a massive transition — and that’s healthcare reform, says Genevieve Alexander, assistant vice president of NAS Insurance. There’s a lot of pressure and there’s a lot of change happening at both the state and federal level. And those changes are altering how underwriters view the medical liability market. As an underwriter, “you have to understand how their world is changing, beyond traditional medical malpractice,” she says. In this interview from the PLUS Medical Professional Liability Symposium in Chicago, Alexander discusses why it’s important for underwriters to truly understand the changes their medical liability insureds are facing in a healthcare reform world, how underwriting has changed from just a few years ago, and how the insurance market is responding to meet the needs of the medical community.

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Social Media: It’s About Business

bpedroso — Mon, 13 May 2013 10:00:02 +0000

In this podcast, Augie Ray, the insightful blogger at experiencetheblog.com, starts out a lively discussion with a key premise: “Social media is not about media but rather it is about business.” Social media is much bigger than just a communication tool, Augie says. He discusses the impact social media is having on the insurance industry—as well as the risk he sees of firms waiting on the sidelines, doing nothing. He serves up some savvy insights into the fast-evolving world of social media and covers such topics as the new sharing economy, changing attitudes around privacy, and the importance of authenticity and radical transparency—all of which have significant implications for our industry.

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The Future of Medical Liability

bpedroso — Fri, 10 May 2013 16:34:36 +0000

The medical professional liability market is experiencing game-changing trends. One of those trends has to do with the consolidation of the medical industry. Jack Meyer, chief marketing officer of the The Doctors Company, says the consolidation taking place in the medical community has a few consequences on insurance — the most prevalent is the shrinking number of groups available to insure. As a result the insurance market has become very competitive, he says. Brokers will have to offer much more than just price going forward. In this interview from the PLUS Medical Professional Liability Symposium in Chicago, Meyer discusses consolidation and how the healthcare reform could alter claims going forward.

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How To Write Personal Lines Umbrella

bpedroso — Wed, 08 May 2013 21:40:01 +0000

In this How To Write Podcast, Kris Pappas, Vice President of Personal Lines with Anderson & Murison talks about the importance of Personal Lines Umbrella and gives insight … Read More »

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Drug-Impaired Driving & Auto Insurance Severity

mtolk — Wed, 08 May 2013 19:30:08 +0000

Philip Borba, a principal in the economics consulting practice of Milliman, led an analysis of narrative information related to nearly 7,000 auto accidents recently, uncovering a statistically significant relationship between descriptions of drivers’ drug use and the severity of accidents. In this interview, he talks about the problems of detecting drug use and coding the information into insurer systems.

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Text-Mining, Drug-Impaired Driving & Auto Insurance Severity: Milliman Analysis

mtolk — Wed, 08 May 2013 18:59:56 +0000

There is valuable information hidden in the notes of auto insurance claims adjusters that isn’t being captured in carrier’s data systems, according Milliman’s Philip Borba, an expert in mining the possibilities of unstructured data. In this interview, he discusses a recent analysis of narrative information related to nearly 7,000 auto accidents, which revealed a statistically significant link between driver drug use and the severity of accidents.

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United Contractors Insurance Agency – We Hate It When That Happens!

mtolk — Tue, 07 May 2013 10:00:18 +0000

United Contractors Insurance Agency specializes in providing general liability insurance to contractors through their extensive broker network.

Watch their commercial, then get more information by visiting uciagency.com

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D & O Liability for Community Associations

bpedroso — Mon, 06 May 2013 19:10:24 +0000

Kevin Davis, the President of Kevin Davis Insurance explains why Community Associations need Directors and Officers Liability Insurance.”

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Passing the Baton: Handing over the Family Business

mtolk — Mon, 06 May 2013 10:00:12 +0000

Adam DeGraide sat down with Ryan McEachron from ISU Armac to talk about how his agency was able to make the transition between 3rd generation family ownership, onto … Read More »

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Personal Lines Agents Need Commercial Lines Resources in High-Net Worth Segment

bpedroso — Wed, 01 May 2013 10:00:23 +0000

Council for Insuring Private Clients Advisory Board Member Laura Sherman has worked in the high-net worth personal lines space for over 20 years. As a broker and partner with Tampa, Fla.- based Baldwin Krystyn Sherman Partners, Sherman says there has been a lack of knowledge and information for agents and brokers working in this segment of personal lines. At the recent CIPC conference in Dallas, Sherman spoke about how this knowledge gap can create E&O problems for insurance agents and why the CIPC was started at just the right time.

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Philadelphia Insurance CEO Robert O’Leary on Hiring High Achievers

bpedroso — Tue, 30 Apr 2013 19:39:01 +0000

Philadelphia Insurance’s new CEO, Robert O’Leary, discussed the company’s competitive advantages with Carrier Management recently, fielding questions about one in particular—the company’s ability to hire and retain quality employees. In this interview with Claims Managements Susanne Sclafane, he explains that the process starts with a personality profile assessment.

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CEO Robert O’Leary Explains Product Innovation, Agency Relationships at Philadelphia Insurance

bpedroso — Tue, 30 Apr 2013 19:37:53 +0000

Philadelphia Insurance’s new CEO, Robert O’Leary, described growth goals for 2013 with Wells Media recently. The development of new products is always part of the equation, he says, going on to explain the innovation process, as well as the importance of agency relationships.
Susanne Sclafan

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Understanding Building Envelope Systems

bpedroso — Tue, 30 Apr 2013 10:00:35 +0000

In this month’s Forensic Guide podcast, Jonathan Higgins, a civil/structural engineer and western region manager with Rimkus Consulting Group, explains why investigating water intrusion and construction defects in building envelope systems can be tricky, why gains in energy efficiency contribute to interior decay, and describes three common problems seen in property claims.

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GROW Program: Connected Vs. Unconnected Generations

bpedroso — Mon, 29 Apr 2013 10:00:49 +0000

We have previously recorded On Point podcasts with both Jason Cass, Owner of JDC Insurance and Ryan Hanley, Director of Marketing at The Murray Group Insurance Services. Yet, having them both on this podcast is a special treat. Jason and Ryan are two of the most vocal young agents when it comes to advocating for positive change to move the Independent Agency System forward and meet the needs of the connected consumer. Listen as Jason and Ryan talk about the advancements they see taking place in our industry and the GROW Program they have created in response to agent and association requests. GROW stands for “Generating Revenue/Relationships Online Workshops.” As Ryan states: “We are past the early adopter stage. We are now seeing real and measurable results. We started GROW to provide other agents with the information they need to grow their business.” Also, Ryan and Jason offer opinions on the next important trends they see having an influence on our industry.

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Why Pursue a Claims Career and the Skills Required to Succeed

mtolk — Mon, 29 Apr 2013 10:00:35 +0000

Jim DiVirgilio, Head of Claims, North America P & C for XL Group, answers why someone should pursue a Claims career and the skills required in the profession. He describes changes in the Claims career path that have occurred over several decades and what qualities differentiate the best Claims departments.

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AIG Committed to Agents, Insureds in High-Net Worth Segment

bpedroso — Mon, 29 Apr 2013 10:00:28 +0000

As one of the founding strategic partners of MarketScout’s new Council for Insuring Private Clients and a major player in the high-net worth segment, AIG is focused on growing in this class of business. According to Jerry Hourihan, executive vice president of AIG Personal Lines, the carrier has about $1.2 billion in premium for this business in the U.S., and operates in eight other countries. At the CIPC’s first annual conference in Dallas, Hourihan spoke about why AIG became involved with the new council and why agents and brokers should invest their time in this segment.

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Fireman’s Fund Chief Looks to Future

bpedroso — Fri, 26 Apr 2013 22:54:24 +0000

Lori Fouché became Fireman’s Fund’s president and CEO in July, 2011. The head of the U.S. property-casualty unit of Germany’s Allianz SE was at The Old Mint in San Francisco in April to celebrate the company’s 150th anniversary, its chariatable work with firefighters and to talk about the company’s outlook this year and in the years ahead.

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How to Write Site-Specific Pollution

bpedroso — Thu, 25 Apr 2013 18:33:20 +0000

Pollution coverage for fixed facilities should be a requirement for a wide-range of businesses that manage hazardous materials. Many facility-owners have no idea that pollution coverage exists or how affordable the coverage can be. For the agent or broker, there are literally thousands of facilities in the U.S. that could use this coverage but many agents are intimidated by pollution coverage. Fortunately, pollution coverage is inexpensive and easy to place. In this podcast, Stacy Brown, President of Freberg Environmental, discusses site-specific pollution coverage that will not only protect facility-owners, but possibly even avoid an agent E&O claim.

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How Injuries Affect Jury Perception

bpedroso — Thu, 25 Apr 2013 10:00:56 +0000

The demeanor and appearance of a witness aren’t the only factors that can sway a jury. The type of injury and its ramifications on vocation and future treatment can significantly impact the value of an injury, according to Dennis Freed, partner at the Oregon-based law firm of Smith Freed & Eberhard. In an interview with Claims Journal, Freed describes a number of additional factors that can affect an injury’s value.

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Global Trade Market Uncertainties Increasing Demand for Trade Credit Insurance

bpedroso — Wed, 24 Apr 2013 10:00:11 +0000

Trade credit insurance is not a new concept, says Kerstin Braun, executive vice president of trade credit insurer, Coface. But the recent economic struggles faced by global companies has increased awareness and demand for the product. Coface provides trade credit insurance to protect against the exposure of insured receivables of over $500 billion U.S. dollars at any given time for over 35,000 clients in more than 90 countries. In this podcast, Braun discusses how trade credit insurance works and why agents should learn about this growing market with associate editor for mynewmarkets.com, Amy O’Connor.

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Knights to Remember – Video 3

mtolk — Mon, 22 Apr 2013 15:13:18 +0000

Do you want to watch another video from the Monarch Knights? It won’t take long, it’s brief!

For more information, check out monarchexcess.com.

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How to Maximize Your Resources to Grow Your Agency

bpedroso — Mon, 22 Apr 2013 10:00:36 +0000

In this episode of eMarketing Minute, Kim Dickerson, of Dickerson Insurance Agency talks with Tim Sawyer about how to leverage your resources to help grow your agency. Kim … Read More »

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Become a Member and Attend the CIWA Meeting June 20 & 21, 2013 in Napa, CA

bpedroso — Thu, 18 Apr 2013 19:08:40 +0000

Emil Moskowitz of Cal Inspection Bureau wants you to join him at the summer California Insurance Wholesalers Association (CIWA) conference June 20 & 21, 2013 in Napa, CA. Once again, this is NOT your typical insurance video; it’s a must watch! Wholesale brokers and E & S carriers- doing business in California- and vendors with products and/or services for these groups should consider attending CIWA in Napa at the Silverado Resort. Bring your sun hat!

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March Madness of Insurance Mascots

bpedroso — Wed, 17 Apr 2013 22:57:20 +0000

In this IJAM podcast, Wells Media Group’s Julie Tinney, Ly Nguyen and Derence Walk discuss how a a playful social media competition to determine a champion of insurance … Read More »

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How to Write EPL

bpedroso — Tue, 16 Apr 2013 22:20:54 +0000

With more first-time buyers purchasing Employment Practices Liability Insurance, Lynette Lyngaas, Vice President of EPL at Monitor Liability Managers, provides insight into current trends, coverage must-haves and what … Read More »

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Project CAP: Update on Major Industry Initiative

bpedroso — Mon, 15 Apr 2013 10:00:34 +0000

Listen to this podcast as Chip Bacciocco, new CEO of Project CAP, talks openly about some lessons learned with introducing an agent-consumer quoting portal as well as the renewed commitment to making this initiative a reality. Chip has a strong background in technology and agency production—and still holds his insurance license. It is important for independent agents to provide a “richer customer experience,” he says. He takes the role CAP is expected to play in empowering agents and insuring future success seriously. According to Chip, “CAP is not a complete answer.” Rather, he sees CAP working with many industry partners to provide a comprehensive offering of valued services to consumers.

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Ultra Risk Advisors Introduces the Ultra Imaging Program

bpedroso — Wed, 10 Apr 2013 20:59:18 +0000

Pat Burch and Mark Walker of Ultra Risk Advisors introduce the Ultra Imaging Program covering medical malpractice and general liability for imaging centers and radiologists – including flexibility … Read More »

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HVAC LIGHTNING CLAIMS: Don’t Underestimate the Problem or the Solution.

mtolk — Mon, 08 Apr 2013 18:36:45 +0000

Individual HVAC claims may not seem significant, but over time those loss costs add up. Fortunately, Donan now offers Lightning Investigation, on-site failure analysis of residential and light … Read More »

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Curiosity is Key to Claims Adjusting

mtolk — Mon, 08 Apr 2013 10:00:53 +0000

At this year’s Combined Claims Conference, Christopher Tidball, senior director, casualty solutions consultant with Mitchell International, explains that curiosity, intuition and time management skills are just some of … Read More »

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How to Serve the Social Consumer Effectively

bpedroso — Mon, 08 Apr 2013 10:00:04 +0000

eMarketing Minute is back! Listen as Adam talks with Bryon Pedevill of PTL insurance about the importance of a sales culture and investing in the agency’s future with … Read More »

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Fire Modeling in Determining Causation

mtolk — Thu, 04 Apr 2013 10:00:23 +0000

Interviewed at this year’s Combined Claims Conference, Phil Van Herle, forensic engineer and co-founder of 4x Forensic Engineering Laboratories in Huntington Beach, Calif., explains why computer simulated fire modeling can be useful to adjusters handling investigations of questionable causes or when product subrogation is involved.

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IBHS Facility Plans More Research After Hail Test

bpedroso — Wed, 03 Apr 2013 16:06:23 +0000

Julie Rochman and Mark Pizzi explain why this hail test differed from similar tests and how the IBHS, and the insurance industry, are working to improve building standards and materials to better withstand extreme weather conditions. Watch in this interview with Claims Journal’s Denise Johnson as they discuss the different ways IBHS is making a difference.

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Combined Claims Conference Celebrates 25 Years

mtolk — Wed, 03 Apr 2013 10:00:10 +0000

This year’s Combined Claims Conference marked its 25th year. Caryn Siebert, president and CEO of Carl Warren & Company, and chair of the conference describes the changes implemented … Read More »

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Creating Differentiation & Growth Without Breaking The Bank

bpedroso — Tue, 02 Apr 2013 15:02:48 +0000

It’s hard to stand out in our industry where most agencies sound alike and new capabilities are quickly copied. It’s also hard to grow without a visible and sustainable point of difference. How you sell (the way you sell) can be a more visible & powerful differentiator than what you sell. Join Ira Kasdan, practice leader, IMPAX Insurance & Banking Practice, and Bryon Pedevill, chairman of the IIABCal Emerging Leaders Committee, for a discussion of how your agency can implement a sales organization structure that is more affordable, sustainable and difficult for others to copy.

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Tips for Adjusters Attending Mediation

mtolk — Tue, 02 Apr 2013 10:00:37 +0000

During this year’s Combined Claims Conference, James Curry, a seasoned mediator and former in-house insurance defense counsel located in California’s San Fernando Valley, provided tips to adjusters preparing for mediation. Knowing the claim’s strengths and weaknesses and researching all parties are factors that can increase mediation success.

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United Contractors Insurance Agency – We Hate It When That Happens!

mtolk — Tue, 02 Apr 2013 10:00:00 +0000

United Contractors Insurance Agency specializes in providing general liability insurance to contractors through their extensive broker network.

Watch their commercial, then get more information by visiting uciagency.com

The post United Contractors Insurance Agency – We Hate It When That Happens! appeared first on Insurance Journal TV.

R-T ProExec’s Kevin LaCroix on SEC activity and say-on-pay litigation impacting boards of directors

mtolk — Mon, 01 Apr 2013 17:57:43 +0000

At the PLUS D&O Symposium earlier this year, Kevin LaCroix, executive vice president of R-T ProExec and the author of the D&O Diary blog, discussed three items on … Read More »

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Nurse Case Management Can Assist With Catastrophic Injury Claims

mtolk — Mon, 01 Apr 2013 14:54:19 +0000

During this year’s Combined Claims Conference in Long Beach, Calif., Eddie Braun, CFO of IW Care Connection, sat down with Claims Journal to explain why nurse case management can assist adjusters handling catastrophic workers’ compensation injury claims, either by preventing litigation or by assisting in the resolution of complicated, out of control cases.

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Aon’s Bryon Ehrhart: How Reinsurers Will Adapt To Supply/Demand Gap

mtolk — Mon, 01 Apr 2013 14:35:58 +0000

Earlier this year, just after Aon Benfield published its reinsurance market outlook report, the chairman of Aon Benfield Analytics, Bryon Ehrhart, discussed the reinsurance industry’s record level of capital–$500 billion by Aon’s tally—and how a supply/demand imbalance is reshaping the industry with Carrier Management’s Susanne Sclafane.

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Aon Benfield’s Bryon Ehrhart On Reinsurance Market Conditions & Demand Considerations

mtolk — Mon, 01 Apr 2013 14:35:43 +0000

What can primary insurers look forward to as they head toward important April, June and July renewal dates? They can expect to meet with reinsurers who are opening their minds, even to innovations in flood insurance coverage, according to Bryon Ehrhart, chairman of Aon Benfield Analytics.

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Aon Benfield’s Bryon Ehrhart: Reinsurance Capital Reaches $500 Billion

mtolk — Mon, 01 Apr 2013 14:35:25 +0000

Readers of Aon Benfield’s reinsurance market outlook report, published in January, came across an eye-popping figure attached to total capital for the reinsurance market. In this interview with Carrier Management’s Susanne Sclafane, Bryon Ehrhart, chairman of Aon Benfield Analytics explains how the $500 billion number was derived.

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Let’s Talk Producer Comp!

bpedroso — Mon, 01 Apr 2013 10:00:59 +0000

Some topics are timeless and this is one of them. Peter and Rick caught up with Catherine Oak, founder and partner at agency consultancy Oak and Associates, to discuss the importance of having a well-crafted producer compensation plan. How much should you pay a producer? “It depends,” says Catherine. While that answer is not a surprise, she goes on to outline the variables that must be considered when formulating a successful comp plan that grows the firm, keeps employees happy, and creates value for owners.

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How Motorcycle Crashes Are Investigated

bpedroso — Fri, 29 Mar 2013 10:00:50 +0000

In this month’s Forensic Guide podcast, former police officer Lance Phy, now a senior consultant with Rimkus Consulting Group, explains why motorcycle accident investigations differ from investigations involving vehicle crashes. While skid marks may be useful in auto crash investigations, fluid spills, paint transfer and crush damage are better indicators of how a motorcycle crash occurred.

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Greenberg’s View: Cell Phones and Climate Change

bpedroso — Tue, 26 Mar 2013 20:41:40 +0000

When Maurice “Hank” Greenberg was building American International Group into a global powerhouse, communication was not what it is today. So how does Greenberg, now CEO of Starr Companies, view today’s technology? Also, what does he see as some of the top challenges facing insurance CEOs today?

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