Watching the Risks

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    Fast Food Chain Battles Fraudulent Claims

    Based in San Diego, Jack in the Box Inc. was founded in 1951 and is the first major fast-food chain that started as a drive-thru. Today, it has approximately 43,000 employees with more than 2,200 quick-serve restaurants in 18 states. In this episode, Jack in the Box deputy general counsel of 12 years, [...]

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    Insurance Risks at Gatorland Theme Park

    Opened in 1949, Gatorland is central Florida’s oldest theme park. The 110-acre attraction is home to a multitude of animals, including the powerful alpha predators that are the park’s namesake.
    With over 100 employee roles, ranging from custodial and food handling to gator wrestling, the potential for injury is great; however, the incident of harm at [...]

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    From Vine to Wine

    Don Reha is the winemaker for Orfila Vineyards and Winery in Escondido, California where he oversees the winemaking process from vine to bottle. In this episode of Watching the Risks, Reha talks about insuring and protecting the product and business income through its various stages.

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    Protecting the Priceless

    George Brooks-Gonyer, Vice President, COO & CFO of San Diego Natural History Museum, says preventing loss is key when it comes to insuring the kinds of priceless artifacts put in their care. In this episode of Watching the Risks, Brooks-Gonyer shares the strategy his museum takes to protect what cannot be replaced.

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    Controlling Claims at the Port

    With over 600 employees and five waterfront properties, Diane Caminite has her hands full as the Unified Port of San Diego’s Risk Management Analyst. In this episode of Watching the Risks, Diane shares with us the Port’s efforts to keep costs down and claims low.

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    Writing for the Marine Industry

    Jim Oberg has been sailing most of his life, which has come in handy as owner of Douglas K. Smith Marine Insurance Inc. in San Diego, CA. In this episode of Watching the Risks, Jim talks about what it takes to write for such a niche market like the marine industry.

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    Young Agent, Young Owner

    Amy Bryan, owner of Bryan Insurance Agency in New Windsor, N.Y. opened her own independent insurance agency at the age of 22. She had no carrier appointments and no customers when she launched her agency in 2004, ut it didn’t take long for Amy to attract quality carriers and customers. Now, at just 28 [...]

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    Creating Online Connections

    To the 77 percent of independent insurance agencies that don’t have a social media presence, creating a profile and trying to form “friendships” via a computer can be daunting. Once you get online, however, tools such as blogs, Facebook, LinkedIn and RSS feeds actually can help an agency build more thoughtful relationships with other agents [...]

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    London Calling

    London Based specialty insurer Hiscox, which launched a significantly expanded US presence in 2006, saw its gross profits reach record levels of 481 million dollars last year. Recently, the company’s chief underwriting 0fficer, Rob Childs, sat down to discuss the profitability for the company and what he sees as the outlook and obstacles for [...]

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    Lessons for 2009 from 2008, Part 2: Beyond Insurance Risk

    Insurance carriers must recognize that their risk is not just insurance risk. There is liquidity risk. There is market risk. There is investment risk. Joseph Lebens of Towers Perrin thinks one overriding lesson from 2008 for 2009 will be the need for risk management. Part 2 of his interview with Insurance Journal’s Andrew Simpson.

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    Building Communities Around Collectibles

    On Point with Peter van Aartrijk and Rick Morgan is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.
    In the ninth episode, Peter and Rick speak with Laura Bergan, VP of Marketing at American Collectors Insurance. The insurance provider has been in the social media space for [...]

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    Creating protection around you

    Cynthia Young is president of Encompass Insurance. Part of the Allstate group, Encompass is one of the nation’s largest companies to provide protection through independent insurance agencies. In a recent conversation with Chris Boggs, Insurance Journal Academy’s director of education, Cynthia talks about the national company’s innovative products and services.

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    Playing the Cross-Over Game

    The soft market’s effect on the economy has forced many standard market insurers to make adjustments in the way they compete for business. This currently includes writing risks that they usually would avoid. James Carey, CEO of Admiral Insurance Co., explains his firm’s reaction to this trend and gives advice on how to [...]

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