Podcasts
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Lobbyist Norwood Looks Ahead to 2012 in Legislature
John Norwood, principal of Norwood & Associates, has a career in political work dating back to the early 1980s, and he’s one of the state’s best known lobbyists in the insurance and financial services sectors. Norwood talked about workers’ compensation, and other legislation and regulation matters that the insurance industry will face in 2012, including [...]
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Take a Leap for Real Time
What will you be doing on Feb 29? In this podcast, independent agency champion Stu Durland, Vice President of Seely Durland Insurance and Co-Chair of the Real Time Campaign, discusses the many excellent benefits his firm has realized by implementing Real Time agent-carrier workflows. Real Time is more than a technology. Rather, he states, [...]
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Farmers’ Quinn Discusses the Role of Social Media in Disaster Communication
Paul Quinn, assistant vice president of Claims Communications for Farmers Insurance discusses the development of the company’s catastrophe response playbook, social media’s impact on claims communications during a catastrophe and the importance of education in disaster preparedness.
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Predictive Analytics & Modeling for Casualty Claims
Bill Garvey of Eastern Shore Consulting and Stephen Applebaum, Senior Analyst, Property & Casualty Insurance Practice for Aite Group discuss predictive analytics for Casualty Claims. Applebaum sheds light on what’s really happening in the industry, the potential for this science on bodily injury claims, and where he thinks the industry will be in the [...]
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Being Young in the Insurance Industry
One of the things Peter and Rick like best about doing the “On Point” podcast series is the opportunity it gives them to speak with bright young men and women who are new to the industry and are excited about their future as independent agents. Typically, they are aggressive, smart, hard working and committed to [...]
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At-Home Insurance Careers for Disabled Veterans
For insurance agents Gary Trippe and Jim Pender, the idea for DVIC, or Disabled Veterans Insurance Careers, which aims to guide disabled veterans into careers in insurance, evolved in part from their own personal experiences with disabled family members. In this interview with Insurance Journal’s Andy Simpson, the two share their dream of an organization [...]
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North Carolina Veteran Gambled, Won with Own Agency
North Carolina’s C.G. Caldwell joined the U.S. Coast Guard at age 18 right out of high school. He served in the health services field in the U.S. Coast Guard from 1990 until 2001, stationed on large medical ships in ports from New York to San Francisco. After leaving the Coast Guard, he worked in another [...]
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Mission Accomplished with Liberty Mutual
Shane Crockett served 13 years in the U.S. Navy and then several years as an engineer in the private sector before enlisting in Liberty Mutual’s corporate development program. Today he is a regional underwriting vice president. In this interview with Insurance Journal’s Andy Simpson, Crockett explains how his Liberty Mutual job is not only drawing [...]
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Aon Turns to Veterans for World Crisis Team
When the phone rings in the World Aware Operation Center at Aon Corp. in Chicago, the caller is probably someone having a bad day someone in the world. The call is answered by a unique military-like crisis response team that is staffed entirely by veterans, several of them wounded warriors. These insurance warriors include [...]
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More of the Same in Agency E&O
Agencies must provide the right kinds of coverage for new and emerging risks. To do so, agents must stay on top of changes in coverage, new markets and much more. But despite all the new and sometimes exotic coverage options available today, the number one agency errors and omissions exposure has stayed the same for [...]
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3 Key Challenges Facing Agents in 2012
In this podcast with Bob Rusbuldt, CEO of Independent Insurance Agents & Brokers of America, Bob articulates what he believes are the three biggest challenges facing independent agents and brokers in 2012. He also outlines several IIABA initiatives, such as Project CAP, that are being launched to help agents meet the three challenges of 1) [...]
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Recruiting and Maintaining Great Talent
Lorri Perrault, President of Stonehenge Associates talks with Insurance Journal’s Mitch Dunford about the current insurance industry job market, recruiting great employees and maintaining relationships with talented executives through a challenging economy.
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Feeling Compelled To Use Social Networking?
In this podcast, Peter and Rick talk with Terry Golesworthy, president of Customer Respect Group. Terry believes that carriers (and agents) are feeling “compelled” to be using social networking but many times don’t know why. Are you feeling compelled? If so, listen as Terry provides some answers to the “why” question. For example, he outlines [...]
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Vertafore: Intelligence in Technology
Insurance technology leader Vertafore serves 15,000 agencies, 1,000 carriers and about 750 managing general agencies. Steven Finch, vice president of Market Solutions, says the recent purchase of Vertafore by private equity firm TPG Capital lets Vertafore target even larger acquisitions to grow. In this interview, Finch reviews the concept of intelligent workflow and the future [...]
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A Full Plate in 2011 for Oklahoma’s Commissioner
In his first year as insurance commissioner of Oklahoma, John Doak has been a busy man.
Doak and the agency he leads have had their hands full implementing reforms in the workers’ compensation system, dealing with a host of natural catastrophes, encouraging insurers to offer more products and services in the state, and working with the [...]
Featured
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Lobbyist Norwood Looks Ahead to 2012 in Legislature
John Norwood, principal of Norwood & Associates, has a career in political work dating back to the early 1980s, and he’s one of the state’s best known lobbyists in the insurance and financial services sectors. Norwood talked about workers’ compensation, and other legislation and regulation matters that the insurance industry will face in 2012, including [...]
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
Popular
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Entrepreneurial Technologists
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Interesting Times in Medical Liability
The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]
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Pat Ryan Asks, ‘Are You Happy?’
Patrick Ryan is an innovator who sees opportunity. And it was opportunity that drove him to launch Ryan Specialty Group in early 2010. Success lies in hiring “good people,” Ryan says. In this interview from the annual National Association of Surplus Lines Offices (NAPSLO) annual convention in San Diego, Ryan says his newest venture gave [...]
Random
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New York – Howard Mills: Umpiring for the Empire State
As New York Insurance Superintendent, Mills can’t help but be in the thick of national debates
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Target Markets is Dedicated to Program Administrators
The Target Markets Program Administrators Association is an organization dedicated to the
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Evolution of Darwin
In less than six years, Stephen Sills, founder of Darwin Professional Underwriters Inc., built a specialty insurance company, with a focus on health care and professional liability coverages, into a $300 million a year business before selling to Allied World Assurance Co. in late 2008. In this interview from the recent PLUS Annual International Conference [...]
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Industry Can Count on Slow Economic Recovery in 2011
Insurance Information Institute Chief Economist Steven Weisbart gives his economic outlook for 2011.
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