Engle Martin & Associates is an independent adjusting firm providing claims services to the insurance industry. In this interview with Claims Journal, Susan Froman, Engle Martin’s Director of Sales, discusses the growth of the company and providing service to their clients when they need it most.

Too often agency principals find themselves facing a forced sale as a result of not having a proper perpetuation plan. In this podcast, MarshBerry president John Wepler discusses the many difficult and “uncomfortable” decisions required of an owner seeking to properly–and profitably–perpetuate the firm. Listen to this frank conversation as John offers some good news: [...]

Certified Restoration Drycleaning Network (CRDN) is a textile restoration organization specializing in laundry and drycleaning services for the insurance industry. In 2006 CRDN was invited to participate in “Extreme Makeover: Home Edition“, a hit show on ABC-TV. Four years later, CRDN has participated in 87 episodes in 40 states. In this interview with Claims [...]

In this Podcast Doug Pullman, a member of the Parker, Smith & Feek marketing team, describes the planning and process this top 100 broker went through to prepare for their launch into the world of Facebook, Twitter, Linkedin and blogging. Doug discusses the very deliberate and measured approach the brokerage took, the importance of getting [...]

Hurricane Ike on Sept. 13, 2008, stormed into Texas near Galveston, leaving behind billions of dollars in property damage in its wake. One insurance company that took the hardest of hits in terms of claims from that storm is the Texas Windstorm Insurance Association, which was pummeled with $1.8 billion in claims.
Previous to the 2008 [...]

One of today’s biggest insurance trends is green insurance as businesses look at ways to become more sustainable and cut costs. According to underwriters, the regulatory environment for green is changing dramatically as well. For example, the Securities and Exchange Commission (SEC) is requiring publicly traded businesses now disclose their climate risks and what they’re [...]

Listen to agency owner Claudia McClain explain why even in today’s social media world success involves more than just putting up a Facebook Fan Page. Claudia explains how her agency has continued to grow and prosper even in this difficult economic time. Her secret – an agency culture built around strong customer service and a [...]

Commercial roofing, already complicated, is getting more so as new types and materials are being introduced. Kenneth R. Gilvary, a senior engineer with Dallas-based Haag Engineering, specializes in assessing roof losses for insurers. Gilvary says claims professionals need to keep up with how green technology, including vegetative rooftops, and new building standards are changing the [...]