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in On Point

How Do You Lead Remote Workers?

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Wow! Has the business world evolved in the last two years, or what? Here’s just the guy to help you reconsider how to lead teams today. Warren Wright, founder of culture consultancy Second Wave Learning, urges managers to think “coach” rather than “boss.” He offers specific steps for working with remote staff. “The reality is that as much attention as you pay to them, you should think about paying even more attention to them, especially if they’re remote.” In the pandemic, too, the importance of “psychological safety” in the workplace emerged. Warren notes that “safe” environments are more productive. Smart leaders, he says, “are open and honest about themselves. They’re leading by example. They have a coaching mindset. And they express empathy and vulnerability.”

This episode is supported by Nationwide, a proud partner of independents. Nationwide helps you prepare, adapt and grow your business with insights on customer behaviors and emerging risks, in-depth training, personalized marketing and more. Visit nationwide.com/proudpartner to learn more and get started.

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