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Why Agents Need the Big “I”

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As chairman of the Big "I", Spencer Houldin has come to appreciate how many agencies are small startups that are looking for different help from the association than firms like his established business might expect. In this interview with Insurance Journal's Andrea Wells, Houldin, also president of New York City-based Ericson Insurance Services, discusses the role of the association in meeting the needs of today's agencies.