Agency Management

  • At-Home Insurance Careers for Disabled Veterans

    For insurance agents Gary Trippe and Jim Pender, the idea for DVIC, or Disabled Veterans Insurance Careers, which aims to guide disabled veterans into careers in insurance, evolved in part from their own personal experiences with disabled family members. In this interview with Insurance Journal’s Andy Simpson, the two share their dream of an organization [...]

  • North Carolina Veteran Gambled, Won with Own Agency

    North Carolina’s C.G. Caldwell joined the U.S. Coast Guard at age 18 right out of high school. He served in the health services field in the U.S. Coast Guard from 1990 until 2001, stationed on large medical ships in ports from New York to San Francisco. After leaving the Coast Guard, he worked in another [...]

  • How Insurance Distribution Is Changing

    Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]

  • Agency Technology with a Silver Lining: Cloud Computing

    Cloud computing enables users to access software applications and records from any Internet enabled device—at home, in the office, on the road—anywhere. Adam Kotter is president of the Kotter Group, based near Atlanta, which specializes in cloud computing for independent insurance agencies. In this interview with Insurance Journal’s Andy Simpson, Kotter discusses the advantages of [...]

  • Advanced Basic Training – A 12-Week Foundational Course

    The Insurance Journal Academy of Insurance provides online training for insurance professionals.
    Insurance is one of the most important financial mechanisms of modern capitalistic societies. And an insurance career can be fascinating and rewarding – provided it has the right foundation. The 12-week Advanced Basic Training course will provide that strong career foundation. Designed for those [...]

  • Economy Has Long Way to Go, CNA Chief Says

    Recent property/casualty insurer financials showed improvement but Thomas Motamed, CNA Financial’s CEO and chairman, isn’t jumping for joy yet. Investment income is down and underwriting results aren’t improving, he says in this interview with Insurance Journal’s Andrew Simpson. That means companies like his have to stress pricing and underwriting discipline even though the economy continues [...]

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  • Lobbyist Norwood Looks Ahead to 2012 in Legislature

    John Norwood, principal of Norwood & Associates, has a career in political work dating back to the early 1980s, and he’s one of the state’s best known lobbyists in the insurance and financial services sectors. Norwood talked about workers’ compensation, and other legislation and regulation matters that the insurance industry will face in 2012, including [...]

  • Norwood on Workers’ Comp

    John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]

  • Lobbyist Norwood Analyzes Consumer Watchdog Legislation

    John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]

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  • Entrepreneurial Technologists

    This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]

  • How Insurance Distribution Is Changing

    Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]

  • Interesting Times in Medical Liability

    The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]

  • Pat Ryan Asks, ‘Are You Happy?’

    Patrick Ryan is an innovator who sees opportunity. And it was opportunity that drove him to launch Ryan Specialty Group in early 2010. Success lies in hiring “good people,” Ryan says. In this interview from the annual National Association of Surplus Lines Offices (NAPSLO) annual convention in San Diego, Ryan says his newest venture gave [...]

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