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Enhancing Workers’ Comp Outcomes Through Better Communication
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This sneak peek highlights how technology-driven communication tools are reshaping workers’ compensation management by improving early engagement with injured employees. Traditional phone calls often go unanswered, but texting has emerged as a simple, effective way to establish contact, provide reassurance, and explain the claims process. In addition, claimant portals now offer employees direct access to health and claims information, streamlining guidance and support. By fostering open communication early, employers and carriers can strengthen advocacy, reduce litigation risks, and improve overall outcomes for employees, employers, and the industry. Watch this excerpt with Sarah Scott, EVP of Product at CorVel Corporation as she talks with Insurance Journal's Vice President of Content Andrea Wells - to watch the full webinar visit https://www.insurancejournal.com/research/research/improving-workers-comp-outcomes-for-employers-employees-and-the-industry/
