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For Nationwide, the Pandemic Spurred Creativity on Multiple Levels

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When the pandemic hit, Nationwide switched to remote work rapidly, and began an accelerated push toward “digital first” approaches for its customers, investments and partnerships. Here, Angela Klett, Nationwide’s senior vice president of corporate development, details how it was done in this Carrier Management interview with Editor Mark Hollmer, which took place during ITC Vegas 2021.

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