Run Time: 25:39
in On Point

Why Are the Disrupters Disrupting?

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What is the biggest impact of insurtech investments on the insurance industry? Sure, a big piece is the ability of technology to compress time and space in delivering the traditional insurance product. But there is something bigger in play here, argues Tony Wessling, Managing Principal
Chromium Brand+Culture in this podcast, which is a part of a continuing series on insurance disrupters. Just five years ago, it would have seemed "icky" to climb into a stranger's car or sleep in an unfamiliar house, Tony says. Now Uber and Air BnB are standard fare. Carriers, agents and brokers must embrace, not fight, change. Tony asks: "Is your culture able to adapt? What will your brand do?" Factors such as speed, cost and community are key to winning over the new insurance consumer.

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