Editors' Featured

  • Textile Restoration Specialists Partner with “Extreme Makeover”

    Certified Restoration Drycleaning Network (CRDN) is a textile restoration organization specializing in laundry and drycleaning services for the insurance industry. In 2006 CRDN was invited to participate in “Extreme Makeover: Home Edition“, a hit show on ABC-TV. Four years later, CRDN has participated in 87 episodes in 40 states. In this interview with Claims [...]

  • No Quick Fix

    In this Podcast Doug Pullman, a member of the Parker, Smith & Feek marketing team, describes the planning and process this top 100 broker went through to prepare for their launch into the world of Facebook, Twitter, Linkedin and blogging. Doug discusses the very deliberate and measured approach the brokerage took, the importance of getting [...]

  • Wild Wind and Rain: The Texas Coastal Insurance Challenge

    Hurricane Ike on Sept. 13, 2008, stormed into Texas near Galveston, leaving behind billions of dollars in property damage in its wake. One insurance company that took the hardest of hits in terms of claims from that storm is the Texas Windstorm Insurance Association, which was pummeled with $1.8 billion in claims.
    Previous to the 2008 [...]

  • Markets in Motion: Going Green

    One of today’s biggest insurance trends is green insurance as businesses look at ways to become more sustainable and cut costs. According to underwriters, the regulatory environment for green is changing dramatically as well. For example, the Securities and Exchange Commission (SEC) is requiring publicly traded businesses now disclose their climate risks and what they’re [...]

  • Social Networking is not a Silver Bullet

    Listen to agency owner Claudia McClain explain why even in today’s social media world success involves more than just putting up a Facebook Fan Page. Claudia explains how her agency has continued to grow and prosper even in this difficult economic time. Her secret – an agency culture built around strong customer service and a [...]

  • How Green Roofs Are Changing Insurance Claims

    Commercial roofing, already complicated, is getting more so as new types and materials are being introduced. Kenneth R. Gilvary, a senior engineer with Dallas-based Haag Engineering, specializes in assessing roof losses for insurers. Gilvary says claims professionals need to keep up with how green technology, including vegetative rooftops, and new building standards are changing the [...]

  • Mission: To Honor and Empower Wounded Warriors

    Wounded Warrior Project (WWP) began when several veterans and friends, moved by stories of the first wounded service members returning home from Afghanistan and Iraq, took action to help others in need. What started as a program to provide comfort items to wounded service members has grown into a complete rehabilitative effort to assist warriors [...]

  • Growing Insurance Coverage for Trees, Shrubs and Landscapes

    With a database of nearly a million wholesale base prices of horticultural assets and a nationwide network of certified arborists and licensed and insured tree crews, Horticultural Asset Management Inc. specializes in helping insurers come up with the replacement cost for lost trees, shrubs and other landscape assets. In this interview with Claims Journal, HMI [...]

  • The Wisdom of Small Accounts

    Go small or go home: That’s one way of surmising the business strategy of Earl O’Garro Jr., who is something of an anomaly in the wholesale insurance business. The 27-year-old CEO recently launched Hybrid Insurance Group, a new E&S brokerage in Connecticut with the goal of specializing in smaller accounts. His thought? It’s sounder and [...]

  • Why Florida Insurers Need Rate Hikes

    Joseph Petrelli, president of the actuarial services firm Demotech, which rates many of Florida’s insurers, analyzes the Florida property/casualty insurance marketplace, discusses his own company’s experiences rating carriers, and explains why Florida insurers need to be able to raise premiums now.

  • Ex Direct Writer Focuses on Marketing and Finds Success As Independent Agent

    “On Point, with Peter van Aartrijk and Rick Morgan” is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.
    Texas agent David Berry has used the marketing lessons he learned from his experiences in the captive agency system to find success as an independent agent. Listen as Berry [...]

  • Helicopter Business Revolves Around Safety

    Corporate Helicopters is a San Diego business focusing on charter, tours, aerial filming and helicopter sales. In this episode of Watching the Risks, Corporate Helicopters president Ivor Shier explains how looking through the lens of risk analysis from the formative years to the present has led to a safer company.

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