Making Sense of The Rapidly Changing Auto Repair Landscape
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Vehicles are getting more powerful, more efficient and more varied. EVs, hybrids and hydrogen-powered vehicles and are being ever-more popular, while new technology-laden safety features are popping up every year. The average cost of repair has been steadily rising year-to-year, and the economy and the political landscape give us new things to digest almost daily in the auto world. Kyle Krumlauf, director of industry analytics for CCC Intelligent Solutions, talked about the state of auto repair to help us make sense of all that’s going on, with Claims Journal's Don Jergler.