Navigating the Future with Human + Machine Collaboration
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In this episode of Between the Lines, host Elizabeth Blosfield sits down with Hanif Sidi, EY Americas EY Americas P&C Business Consulting Leader, to explore how Agentic AI—an advanced form of artificial intelligence capable of autonomous decision-making—is beginning to reshape core insurance functions.
From underwriting to claims handling and customer service, this conversation dives into the early adoption trends, hybrid workflows, and strategic considerations for insurers balancing innovation with the human element. Don’t miss this timely discussion on where Agentic AI is heading—and what it means for the future of insurance! Watch the whole interview at https://www.carriermanagement.com/research/research/agentic-ai-in-action/