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The insurance industry is grappling with the integration of artificial intelligence, balancing excitement for innovation with concerns about losing the human touch. In this episode of Between the Lines, experts will discuss strategies for insurers to maintain a human element while leveraging AI in various aspects of human resources, addressing risks and opportunities such as data privacy, regulation, and bias.

Here’s what we’ll cover:

• Using AI in the HR process


• Training employees to work with AI


• Thinking of AI as another employee


• Managing the risks of data privacy, regulation, and bias

A special thank you to Fleet Response for sponsoring this episode!

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• EP. 43: Part 1 – How Should Insurers Be Thinking About Digital Privacy Post-Roe v. Wade?
• EP. 42: Inside Out: How Exit Crime, Insider Threats Are Creating Challenges for Insurers
• EP. 40: Hey Siri, What’s Next for AI and Robotics in Insurance?