Run Time: 37:13
in On Point

Agents Want Work Flexibility, Time with Clients

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A recent survey of the independent agency workforce by tech provider Vertafore shows that principals may need to reassess the classic five-day-a-week office culture. When asked about their ideal work environment, just 15% of respondents said they’re looking to go back to the office full time. And, some 54% said they’d leave the industry for a better work-life balance. In this episode, Vertafore VP Rick Fox outlines challenges and opportunities facing the channel. One issue: Not enough agencies are adopting modern technology tools that increase efficiency and the customer experience. Ultimately, agents want more time in their day for meaningful client interactions. Technology can help, and Rick outlines the specific types of tools needed.

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