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He may be CEO of ITC (Insurance Technologies Corporation), but Laird Rixford is also an insurance consumer. In this short video, he shared a recent experience with his insurance agent that should be a customer experience lesson to us all.
Interested in learning more from ITC? Check out their webinar The Next Generation of Online Consumer Rating, now available on-demand!
Interested in learning more from ITC? Check out their webinar The Next Generation of Online Consumer Rating, now available on-demand!
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