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The Role of Telematics in the Commercial Auto, Fleet Space

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Though adopted early by personal lines insurers, telematics is just coming into its own in the commercial auto space, according to Zach Schmiesing, director, Commercial Lines, IoT/Telematics at Verisk Analytics. Insurers are examining the differences in commercial driving behavior to evaluate what types of services and discounts would best serve policyholders. Already used in u/w and claims, he sees the potential for great improvement in customer service.

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