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Economic Disruption and the Insurance Industry

CSAA Insurance Group CFO Paul McCaffrey spoke with Insurance Journal’s Elizabeth Blosfield about economic disruptors expected to impact the insurance industry, and how it can prepare for the challenges they present. He pointed to digitalization and the talent gap as two major changes that continue to transform how the insurance industry operates. McCaffrey was a panelist at the Insurance Information Institute’s 2018 P/C Joint Industry Forum, held January 16 at New York City’s Marriott Marquis.

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