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Why It’s Important for Agents to Constantly Evaluate Technology

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Brittany Bulloch, business process manager at Stephens Insurance, advises agencies to constantly evaluate what technology tools are being used and ask whether those tools are being used effectively. "The tool may be wonderful and it may have a lot of value but if you cannot get your population of users to adopt it, then you may just need to evaluate and move to something else," she says in this video from the annual NetVU conference in Nashville, Tenn. with Insurance Journal's Andrea Wells.

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