Run Time: 8:53
October 15, 2026 in Academy of Insurance
Where AI Stops and the Human Touch Matters in Insurance | IJA Aftershow John Brunette
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In this Aftershow, host George Jack talks with John Brunette about his latest class, about AI’s evolving role in insurance, the need for guardrails, and why empathy and human judgment remain essential as technology advances.
Watch the full Academy of Insurance class that's discussed in the aftershow: https://www.ijacademy.com/the-final-frontier-to-boldly-go-where-ai-cannot
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