Run Time: 17:55
September 17, 2026 in Academy of Insurance
How Insurance Agencies Can Prevent E&O Claims | IJA Aftershow with Nancy Germond
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Nancy Germond explains how strong training, clear procedures and thorough documentation can help insurance agents avoid common errors and omissions claims. She also explores coverage knowledge, evolving standards of care and why AI alone cannot solve the industry’s biggest challenges. To watch the full class visit
