Carrier Management
Run Time: 1:31
in Carrier Management

Customer Care 101: You Have to Talk to the Customer

1 Star2 Stars (+5 rating, 1 votes)
Loading...

3409 views

Embed Video

Use the below code to add this video to your website.


Customer care for property/casualty insurance companies starts with one simple act--communication, says Chromium's Peter van Aartrijk. It you want them to love you, you have to talk to them, he says, in this interview with Carrier Management at the Property/Casualty Insurance Joint Industry Forum.

Other videos you might like: