How Markel is Writing More Business with Fewer Submissions

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During some earnings conference calls with investment analysts last year, Michael Crowley, a co-COO at Markel, talked about how the carrier is improving efficiency in the excess-and-surplus lines segment by reducing the number of agency appointments and limiting access to certain products. In this interview with Carrier Management, Crowley explains the thinking behind the strategy.

Throughout the month of February, Carrier Management is publishing a series of articles profiling operations officers of P/C insurance companies. Read more excerpts of the interview with Michael Crowley in related articles: Markel's Michael Crowley: Former Broker COO Deepening Carrier Sales Culture; Beyond a Sense of Humor: What Does It Take to Lead P/C Operations?; Does Your Company Need a COO?

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