From Five Silos to OneMarkel

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One of the biggest operational changes for Markel in recent years has been the adoption of the OneMarkel strategy. Although the transition was already in motion when Michael Crowley took on the co-COO role in 2009, he spoke about the benefits with Carrier Management during this recent interview.

Throughout the month of February, Carrier Management is publishing a series of articles profiling operations officers of P/C insurance companies. Read more excerpts of the interview with Michael Crowley in related articles: Markel's Michael Crowley: Former Broker COO Deepening Carrier Sales Culture; Beyond a Sense of Humor: What Does It Take to Lead P/C Operations?; Does Your Company Need a COO?

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