Carrier Management
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in Carrier Management

Why Commercial Carriers Cling to Legacy Systems: Xuber’s Robinson

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Xuber specializes in technology for commercial property/casualty insurance. Craig Robinson, the company's director of business development for North America, says personal lines insurers and other sectors of the economy are ahead of commercial lines insurers in modernizing their technology. Robinson was one of the contributors to a new Xuber white paper, "When Is Legacy Not Legacy At All?" In this interview with Andy Simpson, Robinson defines legacy systems and makes it clear the term refers to more than technology. But first he answers whether the slowness of commercial carriers to adopt modern technology is really the fault of insurers or the fault of vendors that have been slow to meet carriers' needs.

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