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Run Time: 22:43
in On Point

Being Prepared: It’s Just Good Business

Tornados, floods, forest fires, hurricanes --the devastation is in the news every day. Are you prepared to help your customers recover in the event of a natural disaster? Listen as agency owner Lisa Parry Becker talks about her personal experience in responding to her customers' needs in the wake of Superstorm Sandy. Having a disaster plan ready to go and using mobile technology and social media enabled Lisa to provide excellent service and counseling to her customers. You know you must have a solid disaster plan--and Lisa offers several suggestions and tips for creating a plan that will serve your agency well.

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