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Run Time: 20:19
in On Point

Project CAP: Update on Major Industry Initiative

Listen to this podcast as Chip Bacciocco, new CEO of Project CAP, talks openly about some lessons learned with introducing an agent-consumer quoting portal as well as the renewed commitment to making this initiative a reality. Chip has a strong background in technology and agency production—and still holds his insurance license. It is important for independent agents to provide a "richer customer experience," he says. He takes the role CAP is expected to play in empowering agents and insuring future success seriously. According to Chip, "CAP is not a complete answer." Rather, he sees CAP working with many industry partners to provide a comprehensive offering of valued services to consumers.

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