Cat Field Claims Manager Describes Joplin Firsthand

Dean Welton, a catastrophe claims field manager with American Family born and raised in Southern Missouri, describes the scene after the Joplin tornado and the logistical planning needed to handle a large scale disaster.

Other videos you might like:

• From Sticky Notes and Coffee Stains to Digital Claim Files
• Expert Asks if California Wildfire Authority Could be a Solution to Severe Seasons
• Liability Exposures Arising From Virtual Reality
• NICB Discusses Consortium Offering Geospatial Intelligence