Run Time: 32:35
in On Point, Podcasts

End of Business as We Know It?

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In this On Point podcast, Chris Amrhein, Chief Fun Officer of Insurance is Fun discusses with Peter and Rick what it might mean to be an "agency of the future." We all agree that the expectations of the connected consumer are placing new demands on the way we transact business. Demographic and diversity shifts are changing the face of both the consumer and the agency employee. Add the rapid advancements in technology into the mix and the entire world of insurance is being transformed. This discussion doesn't provide a definitive answer to what the agency of the future will look like but it does begin to raise many of the issues that need to be addressed. (And stay tuned for more on this topic from Peter and Rick in 2012.)

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