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ACT – It’s All About You

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Unlike many organizations that seem focused on their own agenda, ACT is all about its members - You. Jeff Yates, executive director of Agents Council for Technology (ACT), discusses the key initiatives ACT has undertaken in such areas as agency productivity, internet marketing, and security to enhance the use of technology and improve work flows within the Independent Agency System. Yates also discusses some of the changes he has seen over the past 11 years, as well as some trends that will shape the industry in the years ahead.

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