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Nurturing a Newbie: Developing a Producer Training Program

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Every independent insurance agency wants to find and keep good talent, but how exactly do you do that? Thoits Insurance might have figured it out. The San Jose, Calif.-based company developed a formalized program about 14 years ago to train and develop recent college graduates' skills. And the program has become such a positive experience for both the mentors and mentees, that CEO Paul Saich says the program now is part of the company's succession plan.

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