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Hartford Exec Andrade Explains Restructuring Impact on Agents

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The Hartford has just unveiled a new "customer-centric" strategy that it says will help unlock the value of its books of business in property/casualty as well as life insurance. A cornerstone of that strategy is improving the products, access and sales support for its independent agents. Juan Andrade, president of The Hartford's Commercial Markets division, explains how it will impact agents, and what the strategy shift will mean to the company.

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