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Run Time: 2:38

Paper-free Simplicity

Tapco Underwriters has nearly 10 years of paper-free operations under its belt. In this interview from the recent NAPSLO Annual Convention in SanDiego, Tap Johnson, Tapco Underwriter's president, discusses the value of being a paperless organization, the challenge of overcoming human resistance, and how the transition helped him better serve his retail agent customers.

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