Run Time: 11:55

Massachusetts Commissioner Sizes Up Managed Competition

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Since it went into effect earlier this year, deregulation has brought both hiccups and pleasant surprises to the Massachusetts personal auto insurance industry. In this exclusive, wide-ranging interview with Insurance Journal's Ken St. Onge, Insurance Commissioner Nonnie Burnes reflects on those ups and downs, as well as other key issues facing the Bay State's property/casualty insurance landscape. Among them: coastal property problems, workers' comp issues, relationships with independent agents and the trickle down effects of the AIG bailout.

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