Run Time: 30:52
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Independent Agents Piloting New Technology

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Independent agents Keith Savino and Steve Aronson are on the vanguard of new technologies in various volunteer roles with ID Federation, AVYST, IIABA's ACT, PIA's "Buy Button," and NetVU. On this podcast, they outline their vision for a better experience for the customer in commercial lines as well as personal lines. What should agents and brokers focus on now from a technology standpoint? This informed duo shares their ideas. "We can do all the things we think are important," Steve says. "But if it's only at the agent or broker level where we smile and say we have great technology... And if at end of the day the client goes elsewhere, we may be using the wrong measuring stick. We need to focus on client-facing tools."

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