Talking to Bots

Artificial intelligence can be found everywhere and the insurance industry is no stranger. In this video, we list some of those companies that have started to implement the use of bots to aid their online customers.

For more information, read the article How and Why More Insurers Are Turning to Bots on insurancejournal.com.

Other videos you might like:

• EP.23: Employees May Not Be Working Inside Office Buildings, But Cyber Criminals Are
• EP. 16: How Insurtechs Are Helping Insurers Bridge the Digital Divide
• EP. 8: How a Social Media Fad Is Turning into a Cyber, Fraud Risk for Insurers
• EP. 3: Beneath the Surface: Why Insurers Should Look Beyond “the Tip of the A.I. Iceberg”