Insurance Customer Experience Leaders Outperform the Market

Insurance companies that deliver a great customer experience are rewarded over the long-term by both consumers and investors, according to a new consulting study. The analysis by Watermark Consulting claims that insurers with a great customer experience far outperform the market and their peers.

In this video, we highlight how insurance customer experience leaders outperform the market.

You can read more in the article Insurers with High Customer Ratings Rewarded with Higher Returns: Study on insurancejournal.com.

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