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Providing agency or carrier staff the ability to work remotely is not longer an accommodation or a nice-to-have benefit. Remote, flexible work is now a competitive advantage. But how can firms manage this trend? Rick Morgan, SVP of Marketing at WAHVE.com himself a remote worker along with the rest of his Work at Home Vintage Experts colleagues, shares ideas that anyone charged with a remote staff should consider. Rick offers advice, too, on a number of excellent, highly useful collaboration tools to connect workers no matter where they park their laptops.