Claims Journal
3623 views

Embed Video

Use the below code to add this video to your website.


Subscribe to podcasts: subscribe by iTunes iTunes | Subscribe by RSS

1 Star2 Stars (+11 rating, 3 votes)
Loading...
Run Time: 5:24
in Claims

Eliminating Dark Events in Claims Processes

Dark events, according to Michael Cupps, senior vice president of OpenConnect, a workforce intelligence and business process analytics software and service provider, are discrete actions that occur in the processing of a claim that remain undetected. He explains that by using analytics to uncover these actions, an insurer can identify areas of lost productivity and work to streamline the claims process.

Other videos you might like: