Claims Journal
Run Time: 2:44
in Claims

Mediation Best Practices

1 Star2 Stars (+10 rating, 2 votes)


Embed Video

Use the below code to add this video to your website.

During the recent Combined Claims Conference in California, Denise Johnson spoke with Lee Jay Berman, a full time mediator with a national practice, who provided best practices for mediation success, explained the importance of making the other side feel comfortable, and offered tips on the art of persuasion.

Other videos you might like: