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The Need to Differentiate

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The U.S. surplus lines industry experience strong growth in 2013 but rate increases have slowed in 2014 as competition in this segment heats up. Michael Brennan, CEO of the U.S. Wholesale division of Swett & Crawford, says that's why wholesalers must get creative in how they represent their expertise to clients. In this interview with Insurance Journal's Andrea Wells at the 2014 National Association of Professional Surplus Lines Offices convention in Atlanta, Brennan talks about that opportunity and what he sees as hot surplus lines markets in 2015.

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