Claims Journal
Run Time: 15:13
in Claims, Podcasts

Best Practices in “Onboarding” New Adjusters

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Kevin Quinley, founder and principal of Quinley Risk Associates, discusses the process of training new adjusters and introducing them to the claims team. Rather than dumping a huge caseload or a pile of manuals on to the adjuster, he suggests a proactive approach to integrate the new hire into the team in a positive way.

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