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The Agency Producer Activity Gap and How to Close It

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Agency producers are not spending enough of their time on the sales-related activities that they and their managers think they ideally should. Instead they are spending more time than they think they should on administration and client service, according to Insurance Operations Best Practices Survey conducted jointly by ReSourcePro Analytics and Insurance Journal. In this podcast, ReSourcePro's Dan Epstein and Patrick Armstrong discuss the results and implications with Andy Simpson.

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