Run Time: 3:50
in Markets in Motion, MyNewMarkets

Markets in Motion: Reputational Risk

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As technology has grown and changed, so have customers' expectations of their insurance programs. When insurers hear from customers that current insurance products are not adequate for their needs, things begin to change, albeit slowly most of the time, says Graeme Newman, marketing director of London-based CFC Underwriting, a Lloyd's-backed MGA.

Reputational risk associated with data and privacy breaches is an area interest for the industry, but finding the most efficient products to deal with this risk has left insurers scratching their heads. In this episode of Markets in Motion, Newman discusses what reputational risk really is and how insurers are trying to adapt their policies to meet customer needs.

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