Run Time: 53:13
in Webinars

Sponsored: The Impact of Customer Engagement on Consumer Buying Decisions

1 Star2 Stars (+5 rating, 1 votes)


Embed Video

Use the below code to add this video to your website.

KBM Group recently completed a consumer engagement study that focused how consumers view the relationship and level of engagement with their Property & Casualty insurance carrier. The survey asked respondents to rate their satisfaction of the quality of interactions and communications they have with their carrier throughout the customer lifecycle and how these engagements affect the decision to renew their policies.

Other videos you might like: