As any agent or CSR knows, managing the multitude of constantly changing insurance carrier passwords is no easy task.Too often agency personnel revert to the '''sticky note" method of keeping track of passwords, which obviously undermines security. According to Jim Rogers, AVP Distrubution Technology Strategy at The Hartford, help is on the way—big time. On this podcast Jim explains in basic terms the work being done by the ID Federation
to create an easy and secure way to validate identity through a trust framework. In practice this means that the need to have a user ID and password for each carrier would be a thing of the past. Instead, once a agent logs into an agency management system or rater, his or her identity would be validated and thus allow for seamless access into the site of any firm participating in the federation.