Claims Management Systems and the Use of Social Media

In Part 1 of Claims Journal's interview with Karlyn Carnahan, a principal at Novarica, she explains the changes in claims management systems as well as the integration and use of social media.

For more information on claims management systems, don't forget to check out our monthly podcast series Claims Beat with Bill Garvey.

Other videos you might like:

• Factors Affecting an Adjuster’s Caseload
• StoneRiver – Addressing the challenges of Property & Casualty Claims
• Adjuster Benefits of a Modern Claims Management System; Emerging Trends
• Main Street America Group’s Approach to Vendor Management