When the phone rings in the World Aware Operation Center at Aon Corp. in Chicago, the caller is probably someone having a bad day someone in the world. The call is answered by a unique military-like crisis response team that is staffed entirely by veterans, several of them wounded warriors. These insurance warriors include Mike Kiewski, Chad Watson and Yesenia Ortiz. In this interview with
Insurance Journal’s Andy Simpson, these three veterans discuss their work at Aon and how their military experience is paying off for them and Aon’s customers. This podcast and
story are part of a series on
veterans in the insurance industry.