In this episode of On Point, Peter and Rick talk with Karen Barone, Agency Sales and Distribution Leader and Kevin Ament, Agency Communication Manager for Progressive
. Peter and Rick came away from this podcast impressed by the initiatives Progressive has implemented in support of its independent agency distribution channel—in particular, the considerable effort to support agents with new social Web tools and grow their local awareness. For example, Progressive hosts a set of forums for agents to share success stories and help each other implement successful online tactics. In addition they have set up an agent technology advisory board and are offering a series of educational webinars. Listeners will also find Progressive’s work with mobile apps informative.